Privacy Policy
Last updated: 2026-01-01
At SouXeroEnan, we respect your privacy. This Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and Cypriot law.
1. Data We Collect
We collect the following categories of data: registration details (name, email, phone, role), Master profile data (bio, experience, certifications, portfolio), service requests and offers, messages between users, reviews and comments, usage data (IP address, device type, pages visited), and location data (city and district in Cyprus).
2. How We Use Your Data
We use your data to: operate and improve the platform, connect customers with suitable Masters, manage your account, send notifications about requests and offers, improve security, analyze usage for optimization, and send important updates.
3. Data Sharing
We do not sell your personal data. We may share data: between users where necessary (e.g., Master details to a customer who accepted an offer), with service providers who help us operate (hosting, email), and with authorities when required by law.
4. Data Storage and Security
Your data is stored on secure, encrypted servers. We use modern security measures including SSL/TLS encryption, secure authentication protocols, and regular security audits. We retain your data for as long as your account remains active or as required for legal purposes.
5. Cookies and Tracking
We use cookies and similar technologies to: maintain your login session, store language preferences, collect anonymous usage statistics, and improve the browsing experience. You can manage your cookie preferences through your browser settings.
6. Your Rights
Under the GDPR, you have the following rights: access to your personal data, rectification of inaccurate data, erasure of your data ("right to be forgotten"), restriction of processing, data portability, and objection to processing. To exercise your rights, contact us at info@souxeroenan.com.
7. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we discover that we have collected data from a minor, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. The date of the last update is shown at the top of this page.
9. Contact
For questions about this Privacy Policy or your personal data, contact us at info@souxeroenan.com.